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Communication & ProductivityFor many of us, our day-to-day use of PCs,  tablets and mobile devices is all about keeping in touch with people,  collaborating on work and doing basic administrative tasks. Our reliance on our email, telephony, Office and other systems is huge; making sure  these work optimally and are always available is an important job for  any IT team.

IT Services uk can help you provide a better IT experience to your  staff, boosting their productivity whilst looking for cost efficiencies  and improved manageability and security. We can ensure that you procure  communication and productivity solutions that provide you with the best  possible long-term value, whether you’re looking at an upgrade of  Microsoft Office, a new email solution or moving to a VOIP telephony  system.

We can also help you extend these solutions out to your customers,  suppliers and other stakeholders so you can transform the way you  conduct your business. The advent of highly functional cloud solutions  for communications and productivity tools has made this much more cost  effective and manageable.

How you use your PC to help you do your  day-to-day work is very personal to you. Multiply this up by the number  of people in your company and it quickly becomes apparent that a  one-size-fits-all solution is difficult to achieve.

At IT Services uk, we aim to provide communication and productivity  solutions that are flexible enough to suit individuals’ needs, but  structured enough to provide a productivity boost and process  improvements for the organisation as a whole. We aim to understand both  these individual needs and the process requirements so we can:

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make the right long-term recommendations on what your systems should  look like and decide how you can best make any changes (Transition),  and;

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determine the best approach to supporting your systems providing you  with the right service as cost effectively as possible (Manage).

Our assessments will take into account a wide variety of factors that  could influence what’s best for you. We look at the bigger picture,  making sure that we understand what your business needs now, and  anticipates needing in the future.

Assess

Changing the everyday productivity tools that  people are used to, whether it’s upgrading their version of Office,  providing an instant messaging system or changing their telephone, can  be fraught with problems.

With careful planning, and by ensuring that your users are helped  through any changes, IT Services uk can help you deploy new systems and  updates as cost effectively and painlessly as possible. We have over 20  years of experience and can help you with a wide range of projects,  including:

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Microsoft Office deployments, customisations and upgrades

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Email - Exchange

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Collaboration and document management - SharePoint

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Communication - Lync

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Email archiving

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Cloud solutions “ Exchange, Office365

Transition

To keep your business working, you need your  communication and productivity solutions working. Without email or  telephony in particular, your staff will soon struggle to do their jobs. With a managed service from Perfect Image, not only will we provide you with the reliability and availability you need, we’ll also help your  staff make the most of the solutions.

IT Services uk Service Desk has specialist application support  engineers, who receive specific training to help them understand,  diagnose and resolve application related problems for our customers. Of  course, they have the same passion for customer service as our technical support specialists, so you can be assured that you will receive the  service levels you need.

We will agree how to best provide your application support and  management services and create a Service Level Agreement that is  uniquely tailored to your individual needs. Elements that can be part of the service include:

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Service Desk

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On-site support

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24/7 coverage

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Hosting

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Software patching and upgrading

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Remote monitoring and alerting

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Joint service provision and 3rd party supplier management

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Procurement

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Business continuity services

Manage

We work with a wide range of business continuity  solutions for our customers. Below are a just a few highlighted  technologies, please contact us to find out more.

Managed Services


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