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Business ContinuityIf you still think business continuity and  disaster recovery are only about making sure you have a backup system in  place, think again. Having a proper form of backup solution is certainly important, but there are many, many other IT elements that you need to  consider as part of your business continuity plan.

We realise that a business continuity plan, and the cost and effort  involved in implementing it, have to be appropriate to the needs of your organisation. We will work with you to determine what’s important and  which areas of your business operations are most sensitive to downtime  so we can plan, implement and manage the solutions that will best  protect you in the event of a disaster.
We have the knowledge and the business experience necessary to help you  implement appropriate business continuity policies, processes and  technologies throughout your entire organisation. Crucially, we’ll do it in the best way for you and your own unique circumstances.

The first step to creating a proper business  continuity plan is to determine how long you can afford each part of  your business to be out of action for and what the costs and  consequences of any disasters might be. This will then, in turn,  determine the Recovery Time Objectives (RTOs) and the Recovery Point  Objectives (RPOs) for each of your systems.

We will work with you, as part of our assessment, to understand these  business requirements as well as assessing the current processes and  systems you have in place for business continuity. The assessment will  allow us to:

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make the right long-term recommendations on what your systems should  look like and decide how you can best make any changes (Transition),  and;

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determine the best approach to operating and testing your business continuity systems, providing you with the right service as cost  effectively as possible (Manage).

Our assessments will take into account a wide variety of factors that  could influence what’s best for you. We look at the bigger picture,  making sure that we understand what your business needs now, and  anticipates needing in the future.

Assess

Business continuity projects are varied in nature and often implemented as part of other IT projects. However, what  should be common across all business continuity projects is a clear  business justification for the work and a cost that is justified given  the potential likelihood and consequences of a disaster happening.

Each project we deliver will be carefully planned and will provide the  results that your business continuity plans demand. Equally importantly, we will fully test your new systems and processes to ensure that they  will behave as expected in the event of a disaster. We will also design  procedures so you, or we, can perform regular tests in future to give  you peace of mind. The business continuity projects we deliver are  dependent on individual circumstances but examples include:

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Backup solutions (tape, disk and online)

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Virtual/physical sever, storage and database mirroring

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Server clustering

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Network redundancy

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Secondary data centre provision

Transition

One of the most common mistakes made with  business continuity initiatives is to put systems in place, but then  fail to test and manage them properly on an ongoing basis afterwards.  It’s not that you don’t know it needs doing, it’s just it never gets to  the top of your to-do list.

That’s where IT Services uk can help you - we can take this routine element of work on for you and provide you with the peace of mind you’ll get from knowing your business continuity measures will work for you in the event of a disaster. We will jointly devise an appropriate maintenance and testing plan for all or specific elements of your  business continuity systems and agree a reporting mechanism that lets  you see the results of this work. We can also create a tailored disaster response service, so in the event of a disaster occurring you know you will get the resource you need to get your business back up and running  as quickly as possible.

Elements that can be part of the service include:

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Service Desk

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On-site support

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24/7 coverage

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Backup and mirroring monitoring

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Secondary data centre/mirrored server management

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Disaster response service

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Software patching and upgrading

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Remote monitoring and alerting

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Joint service provision and 3rd party supplier management

Manage

We can provide a managed service for some or all of your business  continuity systems and we can combine this with managed services for  your servers, PCs, networks and applications to provide you with a  completely outsourced service.


We work with a wide range of business continuity  solutions for our customers. Below are a just a few highlighted  technologies, please contact us to find out more.

Managed Services


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